Region System Operations Supervisor - Portland, Oregon - #106677

Date: Sep 3, 2023

Location: Portland, Oregon, OR, US, 97216

Company: PacifiCorp

Join our team!


PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose


This position is responsible for functional oversight of the day to day (24/7) electric utility transmission and distribution control center operations with covering a large geographic territory, which has a major impact on corporate and business unit objectives. Implements and supports Company programs and policies. May be a working supervisor. 



  • Plan and manage the work and scheduling of the functional group.
  • Lead the functional team; direct day-to-day activities, and provide guidance and direction.
  • Manage the Salt Lake City or Portland region system operations center.  Responsible for implementing strategic business objectives, strategies and plans in support of company strategic goals.
  • Supervise work activities related to system operation, outage requests, customer outages, and the management notification processes.
  • Oversee activities related to the planning, operations, switching and protection of the distribution and transmission systems.
  • Communicate expectations, coach employees, provide ongoing feedback, develop and provide training and work collaboratively with other departments. 
  • Design special studies and provide training to System Operators and Outage Coordinators.
  • Manage employee schedules and operational processes. 
  • Respond to system outage conditions that may be complex in nature involving substations, transmission lines, distribution lines and underground networks. 
  • Implement operating procedures and analyze system performance. 
  • Measure and report business and operational data.
  • Perform audits on business system data and examine actual criteria against targets.
  • Identify, analyze, propose and implement department process efficiencies.
  • Provide input into team employee performance reviews. Flag performance and personnel issues for people manager resolution.



  • Bachelor’s Degree in Electrical Engineering or a related field; or the equivalent combination of education and experience. 
  • A minimum of five years of experience in the utility power delivery business, electrical journeyman craft experience, or a related field performing the duties of this position. 
  • NERC Reliability Coordinator (R.C.) certification required within 6 months of hire date.
  • Supervisory skills including the ability to implement action plans for achieving objectives and to oversee daily operations.
  • Communication and interpersonal skills including the ability to communicate expectations, ability to manage the labor agreement, coach employees, provide feedback, work collaboratively with other departments and effectively interface with company leaders.
  • Leadership and teamwork skills to develop and promote cooperative working relationships within and among departments.
  • Knowledge of established operational practices and procedures for utility transmission and distribution systems with emphasis on dispatching and outage management.  
  • Knowledge of protections systems for substation transformers, transmission lines and distribution lines.
  • 24/7 availability to support system operational requirements.



  • Prior experience in a supervisory role.     
  • Knowledge of strategic plan and objectives for area, day-to-day operations of specific area, company policies, procedures and practices, and federal, state, and local laws and regulations.
  • Experience managing represented employees.
  • Knowledge of the Accident Prevention manual.
  • Knowledge of outage management systems.
  • Knowledge of energy management systems.  

Additional Information


Company Code: PacifiCorp
Primary Location: 
Department: Rocky Mountain Power
Schedule: Full-time
Personnel Subarea: Exempt
Hiring Range: $108,200 - $127,300


Employees must be able to perform the essential functions of the position with or without an accommodation.


At PacifiCorp, we encourage everyone to work together. We embrace diversity and value the distinct perspectives of all our employees. We strive to cultivate a workplace that connects each employee to the organization and enables all individuals to participate and contribute to their full potential. 


It is PacifiCorp's policy to provide and promote equal employment opportunity to all employees and applicants in accordance with local, state and federal laws and regulations governing personnel activities. In accordance with federal guidelines, PacifiCorp is committed to a program of affirmative action. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, veteran status, national origin, sexual orientation or gender identity.


All offers of employment are contingent upon the successful completion of a background check and drug screening

Nearest Major Market: Portland Oregon

Career Segment: Operations Manager, Electrical Engineering, Power Systems, Sustainability, Electrical, Operations, Engineering, Energy