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HR Service Center Specialist - Portland, OR - #50853

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Date: May 16, 2019

Location: Portland, OR, US

Company: PacifiCorp

General Purpose

The successful candidate for this position will be responsible for ensuring timely and accurate updating and/or verification of employee and other Human Resources (HR) information in various HR systems including SAP.


  • Verifying the accuracy and ensuring the timely processing of employee information in multiple systems and databases.
  • Creating, modifying, verifying, and posting requisitions in the Taleo applicant tracking system.
  • Ensuring the timely and accurate notification of various internal parties of employee actions which have an effect on corporate compliance activities.
  • Resolving moderately complex issues for both internal and external clients.
  • Verifying and processing information related to training and tracking.
  • Verifying and processing changes in positions and organizational structures.
  • Auditing the accuracy of information provided including records, reports, payments and deductions.
  • Utilizing software tools to develop ad hoc queries and reports from SAP.
  • Advising clients related to general HR inquires including how to correctly complete and submit employee data change requests, position modifications, etc.
  • Filing of both hard copy and electronic employee records.


  • High School Diploma, GED or equivalent combination of education and experience.
  • 2 + years of related customer service experience.
  • Detail orientation in following established written procedures, balanced with the ability to effectively work in a fast-paced environment with high workload, completing multiple tasks with inflexible and rapidly changing deadlines and requirements.
  • Excellent customer interface skills including effective telephone techniques, active listening and problem resolution skills.
  • Strong written, verbal and interpersonal communication skills to effectively interface with team members and clients/customers in a fashion that promotes positive customer relations and protects sensitive/confidential information.
  • Demonstrated experience utilizing various PC-based tools to input and extract information, as well as the ability to run various reports and import/export data correctly from one tool to the next.


  • Bachelor's Degree in human resources, information systems, or equivalent combination of education and experience.
  • Experience with Microsoft Word, Excel, Outlook and Access.
  • Familiarity with the Taleo or similar applicant tracking system as well as e-Verify.
  • Knowledge of and experience with SAP (specifically with the HR module).
  • Experience processing employee information in a production oriented environment.
  • Knowledge of general Company Human Resources policies, procedures and practices.

Additional Information

ID:  50853

Corporate Code:  PacifiCorp

Primary Location: Portland

Department: 00001027 Pacific Power

Schedule:  Full-time - Days

Personnel Subarea:  Non-Exempt

Hiring Range: 40,100.00 - 48,900.00


Employees must be able to perform the essential functions of the position with or without an accommodation.

At PacifiCorp, we encourage everyone to work together. We embrace diversity and value the distinct perspectives of all our employees. We strive to cultivate a workplace that connects each employee to the organization and enables all individuals to participate and contribute to their full potential.  

It is PacifiCorp's policy to provide and promote equal employment opportunity to all employees and applicants in accordance with local, state and federal laws and regulations governing personnel activities. In accordance with federal guidelines, PacifiCorp is committed to a program of affirmative action. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, veteran status, national origin, sexual orientation or gender identity.

All offers of employment are contingent upon the successful completion of a background check and drug screening.

Nearest Major Market: Portland Oregon

Career Segment: ERP, Information Systems, SAP, HR, HRIS, Technology, Human Resources