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IT Vendor Relations Administrator - Portland, OR - #43740

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Date: Dec 26, 2018

Location: Portland, OR, US, 97232

Company: PacifiCorp

General Purpose

The information technology IT Vendor Relations Administrator is responsible for managing all IT vendor management activities related to Application Managed Services engagements and vendor statements of work.  The Administrator is the main contact point for vendors on matters relating to statements of work, invoices, purchase orders, resource requests, time keeping, and Service Level Agreement data collection and reporting. Coordinates with internal Accounts Payable and IT Finance regarding vendor management activities. Responsible for resource planning activities of vendor resources in accordance with company requirements.


  • Work with the vendor to ensure all necessary weekly status and monthly service level agreements (SLA) and service reports are provided in a timely manner by the vendor, are accurate and are in accordance with the agreed upon dates and formats outlined in the master services agreement contract. 
  • Work with IT teams to ensure that internal tools are collecting required data to support SLA data collection and analysis.
  • Facilitates the process to create statements of work
  • Ensures appropriate scope, schedule, funding and resources are articulated in all statements of work  
  • Coordinates with PacifiCorp procurement and IT finance on purchase order processing
  • Track change notices and change orders
  • Develops accurate and timely forecasts for costs and resources associated with vendor based contracts and vendor statements of work
  • Works with the vendor to obtain accrual estimates for forecasted invoices
  • Prepares a monthly accrual spreadsheet and obtains required approvals
  • Generates recurring and ad-hoc reporting to identify trends and anomalies
  • Develops and maintains detailed resource supply and demand plan based on existing contracts and future demand
  • Works with IT management to determine and track future demand
  • Works with vendor on resource onboarding and off boarding activities
  • Main point of contact for all vendor invoices 
  • Responsible for auditing invoices, invoice reconciliation, ensure invoice accuracy and process required accruals
  • Works directly with the accounts payable department to resolve issues relating to invoices and provides vendors assistance relating to payment status and tracking
  • Creates detailed worksheets to facilitate tracking of task order end dates and purchase order balances against the monthly invoices for each project
  • Ensures that appropriate approved funding is available for purchase orders
  • Obtains required approvals on all invoices prior to processing and posting or sending to accounts payable.
  • Ensures vendor resources are providing accurate and timely entry of their time in SAP
  • Develop and maintain administrative policies, standards, procedures and methodologies. Monitor effectiveness and implement process improvements
  • Develop and update process documentation as required
  • Perform any additional responsibilities as requested or assigned


  • Bachelor’s degree in Business or equivalent work experience. (Typically four years of additional related, progressive work experience would be needed for candidates applying for this position who do not possess a Bachelor’s degree. A minimum of two years additional directly related technical experience is required.)
  • Five or more years of related experience in IT vendor relations management.
  • Demonstrates strong accounting knowledge and experience with focus on accruals, invoice processing, resource and cost forecasting and cost analysis
  • Demonstrates knowledge and experience with large enterprise “Procure to Pay” processes and procedures.
  • Experience in an information technology environment preferable.
  • Highly effective analytical, problem-solving, and attention to detail skills.
  • Experience in process definition and process improvement
  • Effective oral and written communication skills, including presentation skills.
  • Effective interpersonal skills and customer relationship skills. Demonstrated ability to work with all levels of an organization.
  • Ability to prioritize and handle multiple tasks and project concurrently.
  • High proficiency in Excel
  • Strong personal computing skills; demonstrated proficiency in Microsoft Office email, Excel, PowerPoint and Word.
  • Working knowledge of SAP is a plus.
  • Ability to review and analyze data and information, and present solutions to issues.


Additional Information

Primary Location: Portland

Department: 00001027 Pacific Power

Schedule: FULLTIME

Personnel Subarea: [[personnelSubarea]]

Hiring Range: 71,200.00 - 91,500.00


Employees must be able to perform the essential functions of the position with or without an accommodation.

At PacifiCorp, we encourage everyone to work together. We embrace diversity and value the distinct perspectives of all our employees. We strive to cultivate a workplace that connects each employee to the organization and enables all individuals to participate and contribute to their full potential.  

It is PacifiCorp's policy to provide and promote equal employment opportunity to all employees and applicants in accordance with local, state and federal laws and regulations governing personnel activities. In accordance with federal guidelines, PacifiCorp is committed to a program of affirmative action. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, veteran status, national origin, sexual orientation or gender identity.

All offers of employment are contingent upon the successful completion of a background check and drug screening.

Nearest Major Market: Portland Oregon

Career Segment: Accounts Payable, ERP, SAP, Supply, Procurement, Finance, Technology, Operations