T&D Training Manager - Bend, Oregon - #113457

POWER YOUR GREATNESS!

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability inclusion & belonging.

General Purpose

This position is responsible for oversight of a functional unit that has an impact on corporate, business unit, or organizational objectives. Manage the development, delivery, review and maintenance of onboarding and training programs and/or curriculum to ensure compliance with transmission and distribution training requirements and standards to support organizational objectives for all positions within Power Delivery / T&D Operations. Will have broad familiarity with all fields and classifications within the operations function of an electric utility. Conduct training assessments and gap analyses to determine individual training requirements. May conduct training or co-facilitate with subject matter expert. Supports and implements business objectives, strategies, programs and plans. Implements and supports company programs and policies.  Under direction of management assists with adherence to department budget. Position will be based in Bend, Oregon unless otherwise authorized by hiring supervisor in accordance with company policies.

Responsibilities

• Plan, develop and administer training and development programs using a variety of methods including classroom training, web-based training, demonstrations, on-the-job training, meetings, conferences and workshops
• Analyze, recommend and/or implement new training programs and improvements to existing procedures where they are interdependent
• Coordinate training development with subject matter experts in a way that ensures compliance with regulatory requirements and company policies and practices
• Design and develop training manuals, instructor guides, computer-based training, multimedia visual aids and other educational materials. Coordinate simulator-based training development with subject matter experts
• Develop job task documentation, technical task surveys, training assessments and gap analysis to determine individualized requirements
• Maintain database and compliance documentation and reporting as required
• Facilitate team projects, provide guidance and direction to team members, and communicate project objectives, parameters, status, and outcomes
• May supervise as a direct report or otherwise oversee the work assignments of trainers and subject matter experts
• Develop, implement, maintain schedule, and manage the delivery of monthly onboarding program sessions for new employees

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• Ensure that operations organization is compliant with external and internal training requirements by discipline
• Lead development and implementation of processes and procedures to enhance operational effectiveness
• Manage complex projects between cross functional areas including represented and non-represented personnel
• Evaluate policies, procedures and other documentation and ensure training program complies with company safety procedures and operational requirements
• Develop and evaluate operational metrics to assess effectiveness of training program; take measures to modify training as needed to address operational gaps or performance needs
• Implement, schedule and manage all aspects of assigned training programs. Oversee tracking requirement to ensure trainees meet all requirements
• Develop strong relationships as a liaison with all departments and functions in operations to initiate and implement enhanced training opportunities and content for all employee classifications
• Participate with and lead the improvement of current advisory teams and committees to improve processes, develop employees and foster employee engagement through participation.  Develop and implement future advisory teams to meet company goals and initiatives
• Lead the functional team; direct day-to-day activities and provide guidance and recommendations
• Provide input into team employee performance reviews. Flag performance and personnel issues for people manager resolution

Requirements

• Bachelor’s Degree in Business, Electrical Engineering, or a related field; or the equivalent combination of education and experience.
• A minimum of seven years’ experience in training, program or project management preferably in the utility power delivery business.
• Thorough knowledge of utility craft-based apprenticeship and/or craft continued education program requirements and standards.  
• Knowledge of established operational practices and procedures for utility transmission and distribution systems with emphasis on field/substation operations.
• Communication and interpersonal skills including the ability to consult and resolve internal and external customer issues which maybe critical, sensitive, or urgent in nature.
• Ability to work with all levels of an organization including people with different styles and backgrounds; ability to work as a member of a team.
• Experience in developing and/or delivering training program(s) for an electric utility operational organization.
• Project management skills including the ability to lead formal and ad hoc teams, to develop and implement training curriculum, schedules and timelines, and deliver on commitments.
• Excellent oral and technical written presentation skills required in order to prepare training materials and deliver training sessions.
• Ability to quickly develop subject matter knowledge on a variety of training topics.
• Leadership and teamwork skills to develop and promote cooperative working relationships within and among departments.
• Travel will be required up to 20% of time. Travel requirements may increase depending on successful candidate’s approved headquarters location.
   

Preferences

• Previous training experience in the electric utility industry working with all levels throughout the organization.
• In depth knowledge of PacifiCorp’s business, products and services, policies, procedures and practices, and applicable federal, state and local laws and regulations.
• Previous experience leading initiatives that involve and/or impact bargaining unit employees.
• Experience with adult education methodologies, training design using the systematic approach to training and delivery techniques.

Employees must be able to perform the essential functions of the position with or without an accommodation.

Additional Information

Req Id: 113457 
Company Code: PacifiCorp
Primary Location: Bend, Oregon  
Department: Power Delivery 
Schedule: Full-Time
Personnel Subarea: Exempt
Hiring Range: $119,400 - $154,400 annually 

This position is eligible for an annual discretionary performance incentive bonus of up to 15% of salary.

Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US 

Employees must be able to perform the essential functions of the position with or without an accommodation.

PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.