Manager, Substation Technical Support-Relay Engineering, (OR, UT, ID, WA, WY) #112126

Date: Jun 4, 2024

Location: PORTLAND, OR, US, 97216

Company: PacifiCorp


PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Manages the day-to-day relay support engineering for Pacific Power and Rocky Mountain Power that have significant impact on corporate, business unit, or organizational objectives. Establishes and implements business objectives, strategies, and plans.  Manages and allocates financial and employee resources. Responsible for selecting, coaching, and developing technical employees and responsible for management of employee salaries. Implements and supports Company programs, policies and objectives. Responsible for adherence to department financial budgets. Responsible for 24/7 technical support for substation and line apparatus, protective relays and communication equipment. Responsible for delivery of corporate and departmental goals and objectives. 


  • Develop and modify policies, practices and procedures to improve the overall operational effectiveness of PacifiCorp's transmission and distribution system.
  • Provide technical support to critical and highly complex operation and control functions within the business. 
  •  Develop and implement processes and procedures to enhance operational safety, reliability and effectiveness. 
  • Evaluate and update policies, procedures and other documentation to ensure all aspects of electrical operations are in accordance with Company safety procedures and legislative requirements. 
  • Analyze schemes, prints and projects and prepare field notebooks and outlines for installation and maintenance of relays for technicians. 
  • Provide technical training as needed for various departments including dispatch, substation operations, and T&D operations.
  • Provide 24/7 technical support for normal operation and outage restoration of substation relays, substation and communications equipment.
  • Develop maintenance procedures and schedules for substation circuit breakers, transformers, load-tap changers, battery banks, capacitors, reactors and regulators.
  • Select, coach, and develop employees.
  • Review and evaluate employee performance and prepare annual reviews.
  • Support corporate and departmental goals and objectives.


  • Bachelor’s Degree in Electrical Engineering or a related field; or the equivalent combination of education and experience in the electrical industry.
  • A minimum of seven years’ experience in distribution, substation, system operations or substation engineering. 
  • A minimum of 3 years’ experience in a functional or direct supervisory role in electrical operations.
  • Knowledge of power systems. 
  • Assessment skills including problem solving and identification of proper methods and techniques to resolve and prevent reoccurrence. 
  • Communication and interpersonal skills including the ability to consult and resolve internal and external customer issues which may be critical, sensitive, or urgent in nature.
  • Ability to work with all levels and departments in the organization and people with different styles and backgrounds; ability to effectively work as a member of any team.
  • Expert knowledge of current and emerging technologies, tools, systems, practices and vendors.
  • Understanding of applicable Company goals, policies, practices and procedures.
  • Ability to effectively translate technical jargon into layman’s terms. 
  • Ability to operate safely and effectively under pressure.
  • Ability to lead a team to deliver company objectives.
  • Organizational skills and the ability to effectively progress on multiple objectives.

Additional Information

Req Id: 112126 
Company Code: PacifiCorp   
Primary Location: Flexible, any company office
Department: Rocky Mountain Power 
Schedule: FULL TIME 
Personnel Subarea: [[personnel subarea]]
Hiring Range: $133,000-$156,500  
This position is eligible for an annual discretionary performance incentive bonus of up to 20.00% of salary.   

Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: 


Employees must be able to perform the essential functions of the position with or without an accommodation.

At PacifiCorp, we celebrate diversity, equity and inclusion. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.

Nearest Major Market: Portland Oregon

Career Segment: Technical Support, Transmission Line Supervisor, Electrical Engineering, Technical Support Engineer, Electrical, Technology, Energy, Engineering