Share this Job

Reliability Reporting Manager - Portland, Oregon (Remote work available) - 108227

Date: Jun 22, 2022

Location: PORTLAND, OR, US, 97232

Company: PacifiCorp


PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Manage company reporting obligations across six states related to reliability, service quality, major events, customer outages, perfect service, T&D operations network performance, fire incidents, ignition risk events, and other key metrics. Deliver key performance reporting metrics to pertinent business units, including corporate scorecards and executive level reporting to BHE. Develop and manage processes, workload allocations, controls, timelines and inter-departmental coordination to ensure consistent and accurate reporting across disciplines. Develop and manage the company’s strategy regarding reliability reporting, outage classification, and performance improvement


  • Manage weekly, monthly, quarterly, and annual reliability reporting requirements across Oregon, Washington, California, Utah, Wyoming, and Idaho. Evaluate and implement reporting changes based on stakeholder feedback and compliance rules/changes. 
  • Manage other federal or industry reporting requirements, such as NERC, IEEE, or EIA, in the subject matter areas of reliability, outages, and service quality. 
  • Interface with stakeholders and regulators to review metrics and trends and solicit feedback.  
  • Develop processes, controls, workload allocations, timelines, and workflows for ensuring timely and accurate environmental reporting across subject areas and disciplines. 
  • Provide data and analysis in support of new and existing legislation or policies related to reliability, service quality, ignition risk events, fire incident tracking and reporting, or other outage related reporting and tracking obligations. 
  • Manage internal company reporting and forecasting, such as corporate scorecards or other related initiatives in subject matter areas of reliability, service quality, major events, fire incident tracking, and ignition risk tracking. 
  • Support company-wide reliability reporting and Social, and Governance reporting. 
  • Work closely with senior management and other departments in support of organizational objectives.
  • Represent the company when interfacing with commercial counterparties, state regulatory commissions, and other state regulatory stakeholder groups.
  • Prepare testimony to support regulatory proceedings as required. 


  • Bachelor’s Degree in Engineering, Legal, Finance, Economics, or a related field; or the equivalent combination of education and experience.
  • A minimum of seven years of experience in regulatory compliance and data analysis, or a related area.
  • Knowledge of outage reporting, reliability metrics, and service quality reporting requirements in both voluntary and regulatory environments.
  • Data analysis and report compilation experience including proficiency in Microsoft Excel.   
  • Proven skills in issue-spotting, problem solving, and analysis.
  • Familiarity with applicable federal, state, local laws, and regulations.
  • Strong communication and interpersonal skills to assertively negotiate transactions and settlements. 
  • Strong customer service focus. 


  • Advanced degree.
  • Leadership and teamwork skills to negotiate with and influence peers and management on policy and strategic issues.
  • Knowledge of the company’s policies, procedures, and practices. 

Additional Information

Req Id: 108227
Company Code: PacifiCorp 
Primary Location: PORTLAND
Department: Pacific Power
Schedule: FT
Personnel Subarea:   Exempt
Hiring Range: 110,300.00 -129,800.00 
This position is eligible for an annual discretionary performance incentive bonus of up to 15.00% of salary.


Employees must be able to perform the essential functions of the position with or without an accommodation.


At PacifiCorp, we encourage everyone to work together. We embrace diversity and value the distinct perspectives of all our employees. We strive to cultivate a workplace that connects each employee to the organization and enables all individuals to participate and contribute to their full potential.  


It is PacifiCorp's policy to provide and promote equal employment opportunity to all employees and applicants in accordance with local, state and federal laws and regulations governing personnel activities. In accordance with federal guidelines, PacifiCorp is committed to a program of affirmative action. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, veteran status, national origin, sexual orientation or gender identity.


All offers of employment are contingent upon the successful completion of a background check and drug screening

Nearest Major Market: Portland Oregon

Career Segment: Compliance, Law, Engineer, Equity, Manager, Legal, Engineering, Finance, Management