Senior Metering Analyst - Portland, OR - #113692

Power Your Greatness

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability inclusion & belonging.

General Purpose

As the Senior Metering Analyst, you will conduct analysis through research, gathering and interpretation of data from meter reading and work force management systems. Design and document Advance Metering Infrastructure (AMI) meter reading system processes. Analyze and operate AMI meter reading system

Responsibilities

• Develop and design business processes for AMI meter reading system.
• Develop training documents for AMI system users.
• Lead and conduct AMI meter reading system testing.
• Analyze AMI system errors and determine appropriate course of action. 
• Utilize Single-Person Scheduling (SPS) software to analyze and schedule work orders to field technicians.
• Utilize Field Collection System (FCS) software to analyze and schedule meter reading routes to field technicians.
• Communicate with field technicians to resolve hardware / software issues. 
• Resolve orders from SPS audit log.
• Run and analyze performance reports required by operations managers.
• Lead special projects as assigned.
• Act as liaison between business and Information Technology to troubleshoot and resolve system issues.

Requirements

• Bachelor’s Degree in Business Administration, Computer Science, or Electrical Engineering; or the equivalent combination of education and experience.
• A minimum of five years professional experience in metering systems or electric utility billing is required.
• Proficient with the use of personal computers including spreadsheet, database, word processing, and presentation applications.
• Communication and interpersonal skills including the ability to consult with internal and external customers regarding matters/issues which may be sensitive in nature.
• Demonstrated ability to work with all levels of an organization including people with different styles and backgrounds; ability to present alternatives and recommendations.
• Knowledge of applicable company policies and procedures; applicable federal, state, and local governmental laws and regulations.
• Must be flexible and available to work a variety of work shifts.
• Travel may be required.

Preferences

• Knowledge and understanding of PacifiCorp Customer Service System (CSS).
• Knowledge of AMI or Smart Meter systems.
• Knowledge of electric meters, meter programming, meter data.
• Knowledge and understanding meter reading and work force management systems.

Additional Information

Req Id: 113692
Company Code: PacifiCorp 
Primary Location: PORTLAND, OR   
Department: Power Delivery
Schedule: FULL TIME
Hiring Range: $78,500 - $101,500 

This position is eligible for an annual discretionary performance incentive bonus of up to 12.00% of salary.  

Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US

Employees must be able to perform the essential functions of the position with or without an accommodation.

PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.