Manager, Region System Operations - Portland, Oregon - #114057
Date: Aug 26, 2025
Location: Portland, Oregon, OR, US, 97216
Company: PacifiCorp
POWER YOUR GREATNESS!
PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability inclusion & belonging.
General Purpose
Responsible for directing the safe and reliable operation of electric transmission, substation, and distribution systems. Manages the operations of electric transmission and distribution assets 24/7 for a geographic territory or functional unit that has a significant impact on corporate, business unit, or organizational objectives. Establishes and implements business objectives, strategies, and plans. Manages and allocates financial and employee resources. Responsible for selecting, coaching, and developing System Operators and System Operator Trainees. Implements and supports Company programs and policies. Responsible for establishment and adherence to department budget. Responsible for ensuring operations adhere to relevant Federal safe work practices (OSHA 1910.269), Union/Company accident prevention manuals and critical infrastructure protection (NERC) and standards of conduct (FERC) regulation. This role manages bargaining unit personnel and is responsible for their performance and adherence to contract.
Responsibilities
- Manage, oversee and direct sub-transmission and/or distribution, outage field work, or field technical support functions for Systems Operations.
- Manage, audit, and enforce regulatory requirements such as NERC and WECC standards.
- Review, approve, and oversee complex switching processes, reporting, and other operational functions.
- Manage transmission and/or distribution system performance.
- Respond to system outage conditions that may be complex in nature involving substations, transmission lines, distribution lines and underground networks.
- Direct large and unique outage restoration efforts.
- Administer the application of the EMS/SCADA system and tools to System Operator work.
- Provide oversight and training for System Operators on protection and control schemes, outage management, electrical system operations and other policies.
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- Represent the interests of System Operations with Information Technology department driven changes to ensure support for software and mainframe services.
- Ensures adherence to Federal, State and Company safe work practices.
- Perform post-outage operational investigations and recommend and execute process change, training and coaching opportunities based on findings.
- Improve operational performance by targeting critical inefficiencies, developing effective processes, and enhancing staff coordination.
- Directly interface with other PacifiCorp managers, directors and external service providers to discuss service level, system performance and controls, and field/customer issues.
- Hire, coach, mentor, and develop employees.
- Review and evaluate employee performance and provide annual reviews.
Requirements
- Bachelor's Degree in Engineering or a related field; or the equivalent combination of education and experience.
- A minimum of 7 years of experience in the utility power delivery business, electrical journeyman craft experience, or a related field performing the duties of this position.
- A minimum of three years of experience in a supervisory role.
- Thorough knowledge of electrical system operations, EMS systems (SCADA), outage management systems (OMS), accident prevention manuals, OSHA 1910.269 and associated industry standards.
- Knowledge of electric substation equipment, relay protection equipment and communications equipment.
- Must demonstrate the ability to clearly articulate expectations to team members, effectively interpret and apply Bargaining Unit contractual agreements, provide constructive coaching and feedback, foster collaboration across departments, and build productive working relationships with company leadership.
- Knowledge of established operational practices and procedures for utility transmission and distribution systems with emphasis on system event response and outage management.
- Demonstrated proficiency with standard and non-standard web and desktop applications to include word processing, spreadsheets, EMS/SCADA e.g. in various cybersecurity zones.
- 24/7 availability to support system operational requirements.
- May be required to be on-call on a rotational basis.
Preferences
- Advanced Degree.
- Demonstrated experience in electrical power engineering discipline, and thorough knowledge of engineering principles.
- Knowledge of operating plans, impact of switching on a power system, switch capabilities, load flow studies, state estimator applications.
- Previous experience as an Electric System Operator or other System Operations role.
- Experience managing represented employees.
- NERC Certification
Employees must be able to perform the essential functions of the position with or without an accommodation.
Additional Information
Req Id: 114057
Company Code: PacifiCorp
Primary Location: Portland, Oregon
Department: Power Delivery
Schedule: Full-Time
Personnel Subarea: Excempt
Hiring Range: $137,000 - $177,300 annually
This position is eligible for an annual discretionary performance incentive bonus of up to 20% of salary.
Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US
Employees must be able to perform the essential functions of the position with or without an accommodation.
PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.
Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.
Nearest Major Market: Portland Oregon
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