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IT Vendor Relations Administrator - Portland, OR - #41871

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Date: Dec 6, 2018

Location: Portland, OR, US, 97232

Company: PacifiCorp

General Purpose

The information technology IT Vendor Relations Administrator assists with maintaining relationships between IT vendors and the company with a primary focus on the Application Managed Services engagement. Acts as a main contact point with vendors on matters relating to invoices, purchase order processing, vendor resource time keeping and Service Level Agreements data collection and reporting. Effectively coordinates with internal accounts payable and IT Finance regarding vendor management activities. Responsible for resource planning activities of vendor resources in accordance with company requirements.


  • Provide support related to facilitating the creation of statements of work leading to purchase orders for external vendors.
  • Works with IT management and IT financial analyst to ensure appropriate scope, schedule, funding and resources are articulated in any SOWs.
  • Assists in the development of accurate and timely forecasts for cost and resources for vendor base contracts and any additional SOWs.
  • ]. Develops and maintains detailed resource supply and demand plan based on existing contracts and future demand.
  • Act as main point of contact for all invoices with vendors.  Responsible for auditing invoices which includes reconciliation and required accruals.
  • Works directly with the accounts payable department to resolve issues relating to invoices and provides assistance to vendors relating to payment status and tracking.
  • Coordinates with PacifiCorp procurement and IT finance on purchase order processing.
  • Ensures vendor resources are keeping accurate and timely track of their time in SAP.
  • Responsible for creating detailed worksheets to facilitate tracking of task order end dates and PO balances against the monthly invoices for each project. 
  • Work with the vendor to ensure all necessary weekly status and monthly SLA and service reports are provided in a timely manner by the vendor, are accurate and are in accordance with the agreed upon dates and formats outlined in the master services agreement contract. 
  • Work with IT Enterprise Services to ensure that Remedy tools set is collecting required data to support SLA data collection and analysis. Develop and update process documentation as required.
  • Obtains appropriate approvals on all invoices prior to processing and posting or sending to accounts payable.
  • Generate recurring and ad-hoc reporting and assist with identifying trends and anomalies. Track change notices and change orders.
  • Verify vendor statements to ensure accuracy.
  • Works with the vendor to obtain accrual estimates of what will be invoiced and is responsible for preparing the monthly accrual submission spreadsheets and obtaining approvals as required.
  • Assist with preparation of various administrative policies, standards, procedures and methodologies. Monitor effectiveness of these and offer suggestions for improvements.
  • Perform any additional responsibilities as requested or assigned.


  • Bachelor’s degree in Business or equivalent work experience. (Typically four years of additional related, progressive work experience would be needed for candidates applying for this position who do not possess a Bachelor’s degree. A minimum of two years additional directly related technical experience is required.)
  • Demonstrated strong accounting knowledge and experience.
  • Five or more years of related experience in IT vendor relations management.
  • Demonstrated knowledge and experience with large enterprise “Procure to Pay” processes and procedures.
  • Experience in an information technology environment preferable.
  • Highly effective analytical, problem-solving, and attention to detail skills.
  • Effective oral and written communication skills, including presentation skills.
  • Effective interpersonal skills and customer relationship skills. Demonstrated ability to work with all levels of an organization.
  • Ability to prioritize and handle multiple tasks and project concurrently.
  • Strong personal computing skills; demonstrated proficiency in email, Excel, and Word.
  • Working knowledge of SAP is a plus.
  • Ability to review data and information and present solutions to issues.


Additional Information

Primary Location: Portland

Department: 00001027 Pacific Power

Schedule: FULLTIME

Personnel Subarea: [[personnelSubarea]]

Hiring Range: 71,200.00 - 91,500.00


Employees must be able to perform the essential functions of the position with or without an accommodation.

At PacifiCorp, we encourage everyone to work together. We embrace diversity and value the distinct perspectives of all our employees. We strive to cultivate a workplace that connects each employee to the organization and enables all individuals to participate and contribute to their full potential.  

It is PacifiCorp's policy to provide and promote equal employment opportunity to all employees and applicants in accordance with local, state and federal laws and regulations governing personnel activities. In accordance with federal guidelines, PacifiCorp is committed to a program of affirmative action. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, veteran status, national origin, sexual orientation or gender identity.

All offers of employment are contingent upon the successful completion of a background check and drug screening.

Nearest Major Market: Portland Oregon

Career Segment: Accounts Payable, ERP, Procurement, Supply, SAP, Finance, Technology, Operations