Service Coordinator (Local 57) - Richfield, UT - #113685

Power Your Greatness

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability inclusion & belonging.

Responsibilities

The successful candidate will support Power Delivery, Transmission & Distribution operations. Be the primary person responsible for assisting walk in customers. Other responsibilities may include data entry, managing mail, payroll and other tasks as assigned. Will be trained to use specific Company applications as needed. Successfully complete training that includes Customer Guarantees, Gatekeeping, Contracts, backup for other service coordinators, etc.

Requirements

• Three years general office or two years Administrative Assistant experience.
• Two years Customer Service experience.
• Strong telephone and face-to-face communication skills
• Must be detail oriented but with a demonstrated ability to multi-task 
• Proficiency in MS Word, EXCEL, Outlook and Windows 2000.
• Must possess strong problem-solving skills 
• High School diploma or proof of GED equivalent.
• Successful in passing clerical aptitude assessment with a passing score as well as typing 45 WPM. 

Preferences

• Three to five years experience in a Utility Field Operations environment
• Familiar with CSS System as well as SAP
• Have two or more years experience as a Group or Administrative Assistant
• Service Coordinator Progression Program completion. 

Additional Information

Req Id: 113685
Primary Location: RICHFIELD, UT
Department: Power Delivery
Schedule: M-F 7:30 AM - 4:00 PM
Personnel Subarea:  IBEW Local 57PD
Hiring Range: $31.23-$34.95

Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US

Employees must be able to perform the essential functions of the position with or without an accommodation.

PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.