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Service Coordinator - Local 57 (Richfield, UT) - #107680

Date: Jun 19, 2022

Location: RICHFIELD, UT, US, 84701

Company: PacifiCorp

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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion. 

Responsibilities

The successful candidate will be the primary person responsible for helping walk in customers and will be trained in Customer Guarantee gate keeping functions as back up to other Service Coordinators. Will also be trained to provide support for high priority work when other Service Coordinators are absent. Other responsibilities will include supporting roll to the New Connects service coordinator, data entry, managing all incoming and outgoing mail, payroll support and other clerical work as requested by management or team members. May be trained in specific Company applications as needed.

Requirements

  • Three years general office or two years Administrative Assistant experience.

  • Two years Customer Service experience.

  • Strong telephone and face-to-face communication skills

  • Must be detail oriented but with a demonstrated ability to multi-task 

  • Proficiency in MS Word, EXCEL, Outlook and Windows 2000.

  • Must possess strong problem-solving skills 

  • High School diploma or proof of GED equivalent.

  • Successful in passing clerical aptitude test as well as a typing test at 30 WPM - required.

Preferences

  • Have three to five years experience in a Utility Field Operations environment
  • Are familiar with CSS System as well as SAP
  • Have two or more years experience as a Group or Administrative Assistant

Additional Information

Req Id: 107680
Primary Location: RICHFIELD
Department: Rocky Mountain Power
Schedule:
Personnel Subarea:  IBEW Local 57PD  
Hiring Range: $28.02 (Progresses through training)
Hiring Manager: Kenneth Guy Freeby
Recruiter: Carie Torres Raddatz 
Employees must be able to perform the essential functions of the position with or without an accommodation.

At PacifiCorp, we encourage everyone to work together. We embrace diversity and value the distinct perspectives of all our employees. We strive to cultivate a workplace that connects each employee to the organization and enables all individuals to participate and contribute to their full potential.  

It is PacifiCorp's policy to provide and promote equal employment opportunity to all employees and applicants in accordance with local, state and federal laws and regulations governing personnel activities. In accordance with federal guidelines, PacifiCorp is committed to a program of affirmative action. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, veteran status, national origin, sexual orientation or gender identity.


Nearest Major Market: Utah

Career Segment: Payroll, Data Entry, Clerical, Equity, SAP, Finance, Administrative, Technology