Business Specialist, Salt Lake City, UT #109873

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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Provides advice and counsel to management and client organizations. Conducts special studies and analyses, develops alternatives, presents recommendations to management and influences management decisions.  Researches, analyzes, develops and implements new strategies, programs, and/or processes in response to changing internal and external conditions.
 

Responsibilities

•    Create reports and dashboards to summarize complex data results.
•    Communicate information to varying stakeholders within the company as well as outside the company.
•    Utilize tracking software/databases to track project completion statuses in order to help internal organizations complete projects in an efficient manner.
•    Create & update intranet web pages using Adobe Experience Manager (AEM) or similar software.
•    Track compliance task & training requirements and ensure all required assignments are completed within specified timeframes.
•    Prepare and conduct internal training meetings as needed.
•    Assist with the deployment and tracking of mobile devices (phones, tablets, laptops, etc).
•    Assist with the creation and modification of mobile data forms.
•    Identify and recommend policy, management, procedural, process and system improvements to strategically balance risk and reward.
•    Develop interventions, processes and modify programs to meet customer needs.
•    Provide recommendations and implement process and procedural improvements through research of best practices and effective presentation of information, plans and proposals.

Requirements

•    Bachelor’s Degree in Business Administration, Marketing, Finance, Human Resource Management or a related field; or the equivalent combination of education and experience.  
•    A minimum of five years related experience. 
•    Advanced experience with Microsoft Office tools including Word, Excel and Access.
•    Research and analysis skills including the ability to obtain relevant data, evaluate complex situations, develop creative alternatives, provide recommendations, and negotiate and influence outcomes. 
•    Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
•    Program design skills including development of interventions, processes, or new or modified programs to meet customer needs.
•    Excellent communication and interpersonal skills involving the ability to establish trust, maintain confidence, and understand social behavior and interactions.
•    Ability to work with all organizational levels to influence actions and negotiate outcomes
•    Ability to listen and communicate effectively through oral and written means. 
•    Proficiency with the use of personal computers to gather, analyze, and summarize data.
•    Project management and leadership skills, including the ability to work as a team member, to maintain project timelines, budgets, and deliver on commitments. 
•    Knowledge of research, analysis and consulting techniques, Company policies, procedures, practices, and applicable federal, state, and local governmental laws and regulations.
 

Preferences

•    Experience with Adobe Experience Manager (AEM) or similar webpage design software.
•    Experience with SuccessFactors or similar Learning Management System.
•    Understanding of the operation and function of line and substation equipment. 
•    Experience with developing graphical reports to communicate complex analysis results. 
•    Skill in coordinating and managing multiple projects, often with competing deadlines. 
•    Understanding of theory and use of economic alternative analysis. 
 

Additional Information

Req Id: 109873
Company Code: Pacificorp
Primary Location: SALT LAKE CITY
Department: Pacific Power
Schedule: FULL TIME
Personnel Subarea: Exempt
Hiring Range: $85,500-$100,600 

This position is eligible for an annual discretionary performance incentive bonus of up to 12.00% of salary.

Employees must be able to perform the essential functions of the position with or without an accommodation.

At PacifiCorp, we encourage everyone to work together. We embrace diversity and value the distinct perspectives of all our employees. We strive to cultivate a workplace that connects each employee to the organization and enables all individuals to participate and contribute to their full potential.  

It is PacifiCorp's policy to provide and promote equal employment opportunity to all employees and applicants in accordance with local, state and federal laws and regulations governing personnel activities. In accordance with federal guidelines, PacifiCorp is committed to a program of affirmative action. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, veteran status, national origin, sexual orientation or gender identity.

All offers of employment are contingent upon the successful completion of a background check and drug screening