Manager, T&D Program Delivery - Salt Lake City, Utah or Portland, Oregon #113177

POWER YOUR GREATNESS!

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion and belonging.
 

General Purpose

Responsible for the creation and execution of comprehensive leadership development projects and programs in support of driving a high-performance culture within Power Delivery. This role partners with operations leadership, business partners and executives to lead program and content development projects and development activities. Manage the development, delivery, review and maintenance of programs and/or curriculum to ensure compliance with transmission and distribution training requirements and standards that deliver organizational objectives for all positions within Power Delivery / T&D Operations. May conduct training or co-facilitate with subject matter expert. 

Responsibilities

• Plan, develop and administer training and development programs using a variety of methods including, classroom training, web-based training, demonstrations, on-the-job training, meetings, conferences and workshops. 
• Analyze, recommend and/or implement new training programs and improvements to existing procedures where they are interdependent. 
• Coordinate training development with subject matter experts in a way that ensures compliance with regulatory requirements and company policies and practices.
• Design training manuals, computer-based training, multimedia visual aids and other educational materials. Coordinate simulator based training development with subject matter experts.
• Maintain database and compliance documentation and reporting as required.
• Lead development and implementation of processes and procedures to enhance operational effectiveness. 
• Manage complex projects between cross functional areas including represented and non-represented personnel.
• Evaluate policies, procedures and other documentation and ensure program complies with company safety procedures and operational requirements. 
• Develop and evaluate operational metrics to assess effectiveness of training program; take measures to modify training as needed to address operational gaps or performance needs. 
• Develop strong relationships as a liaison with all departments and functions in operations to initiate and implement enhanced training opportunities and content for all employee classifications.
• Develop content, curriculum and scheduling for an effective training program by collaborating with subject matter experts in each field. 
• Manage the creation, development and delivery of managers’ academy topics to ensure all managers and administrative support employees receive skills-based training specific to each role, improving ability to function efficiently, and manage more effectively.
• Participate with and lead the improvement of current advisory teams and committees to improve processes, develop employees and foster employee engagement through participation.  Develop and implement future advisory teams to meet company goals and initiatives.
• Provide input regarding employee performance reviews. Flag performance and personnel issues for resolution.
• Conduct performance reporting, including goal monitoring 
• Manage and allocates financial and employee resources. 
• Interview hire, train, coach, and develop employees.

Requirements

• Bachelor’s Degree in Business, or a related field; or the equivalent combination of education and experience.
• A minimum of seven years’ experience in a senior project and program management preferably in the utility power delivery business.
• Five years’ experience leading and managing people at various layers of an organization and across multiple locations.
• Significant experience driving and managing solutions in the following areas: project management, succession planning, talent development, learning and development, career development, competency models and performance management and change management.
• Experience creating and implementing projects and process changes from inception to completion.
• Communication and interpersonal skills including the ability to consult and resolve internal and external customer issues which maybe critical, sensitive, or urgent in nature.
• Ability to work with all levels of an organization including people with different styles and backgrounds; ability to work as a member of a team.
• Experience with adult education methodologies, training design using the systematic approach to training and delivery techniques. 
• Project management skills including the ability to lead formal and ad hoc teams, to develop and implement training curriculum, schedules and timelines, and deliver on commitments.
• Excellent oral and technical written presentation skills required to prepare training materials and deliver training sessions.
• Ability to quickly develop subject matter knowledge on a variety of training topics.
• Understanding of applicable company policies, practices and procedures.
• Leadership and teamwork skills to develop and promote cooperative working relationships within and among departments.

Preferences

• Master’s Degree preferred with focus on organizational behavior/effectiveness.
• Previous training experience in the electric utility industry working with all levels throughout the organization. 
• In depth knowledge of PacifiCorp’s business, products and services, policies, procedures and practices, and applicable federal, state and local laws and regulations.
• Experience in developing a training program for an electric utility operational organization.

Additional Information

Req Id: 113177 
Company Code: PACIFICORP
Primary Location: Salt Lake City, Utah or Portland, Oregon    
Department: Power Delivery 
Schedule: Full-Time
Personnel Subarea: Exempt
Hiring Range: 119,400 - 154,400  

This position is eligible for an annual discretionary performance incentive bonus of up to 15.00% of salary.   

Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US 

Employees must be able to perform the essential functions of the position with or without an accommodation.

PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.