Reliability Reporting Manager, Salt Lake City, UT #113921
Date: Jul 23, 2025
Location: SALT LAKE CITY, UT, US, 84116
Company: PacifiCorp
POWER YOUR GREATNESS
PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.
General Purpose
Manage company reporting obligations across six states related to reliability, service quality, major events, customer outages, T&D operations network performance, fire incidents, ignition risk events, and other key metrics. Deliver key performance reporting metrics to pertinent business units, including corporate scorecards and executive level reporting to BHE. Develop and manage processes, workload allocations, controls, timelines and inter-departmental coordination to ensure consistent and accurate reporting across disciplines. Develop and manage the company’s strategy regarding reliability reporting, outage classification, and performance improvement
Responsibilities
- Manage weekly, monthly, quarterly, and annual reliability reporting requirements across Oregon, Washington, California, Utah, Wyoming, and Idaho. Evaluate and implement reporting changes based on stakeholder feedback and compliance rules/changes.
- Manage other federal or industry reporting requirements, such as NERC, IEEE, or EIA, in the subject matter areas of reliability, customer interuptions, and service quality.
- Interface with stakeholders and regulators to review metrics and trends and solicit feedback.
- Develop processes, controls, workload allocations, timelines, and workflows for ensuring timely and accurate reporting across subject areas and disciplines.
- Provide data and analysis in support of new and existing legislation or policies related to reliability, service quality, ignition risk events, fire incident tracking and reporting, or other outage related reporting and tracking obligations.
- Manage internal company reporting and forecasting, such as corporate scorecards or other related initiatives in subject matter areas of reliability, service quality, major events, fire incident tracking, and ignition risk tracking.
- Support company-wide reliability reporting and Social, and Governance reporting.
- Work closely with senior management and other departments in support of organizational objectives.
- Represent the company when interfacing with commercial counterparties, state regulatory commissions, and other state regulatory stakeholder groups.
- Prepare testimony to support regulatory proceedings as required.
Requirements
- Bachelor’s Degree in Engineering, Legal, Finance, Economics, or a related field; or the equivalent combination of education and experience.
- A minimum of seven years of experience in regulatory compliance and data analysis, or a related area.
- Knowledge of outage reporting, reliability metrics, and service quality reporting requirements in both voluntary and regulatory environments.
- Data analysis and report compilation experience including proficiency in Microsoft Excel.
- Proven skills in issue-spotting, problem solving, and analysis.
- Familiarity with applicable federal, state, local laws, and regulations.
- Strong communication and interpersonal skills to assertively negotiate transactions and settlements.
- Strong customer service focus.
Preferences
- Advanced degree.
- Esperience leading cross-funtional teams to negotiate with and influence peers and management on policy and strategic issues.
- Knowledge of the company’s policies, procedures, and practices.
- Skills and proficiency in reporting tools such as Power BI, Tableau, or Foundry.
- Experience working with databases and basic to intermediate understanding of SQL for querying and validating data.
- Demonstrated ability to improve processes and implement reporting automation.Proven ability to manage multiple reporting timelines and strong organizational skills with attention to detail and deadlines.
- Proven ability to manage multiple reporting timelines and strong organizational skills with attention to detail and deadlines.
Additional Information
Req Id: 113921
Company Code: PacifiCorp
Primary Location: SALT LAKE CITY
Department: Power Delivery
Schedule: FT
Personnel Subarea: Exempt
Hiring Range: $119,400-$ 154,400
This position is eligible for an annual discretionary performance incentive bonus of up to 15.00% of salary.
Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US
Employees must be able to perform the essential functions of the position with or without an accommodation.
At PacifiCorp, we celebrate diversity, equity and inclusion. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.
Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.
Nearest Major Market: Salt Lake City
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