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Security Monitoring Specialist I - Salt Lake City, UT - #106392

Date: Jul 24, 2022

Location: SALT LAKE CITY, UT, US, 84116

Company: PacifiCorp

Join Our Team!


PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion. 

General Purpose


Monitor physical and cybersecurity events and take the appropriate action to either remediate or escalate appropriately. The security monitoring specialist will follow documented procedures to ensure timely resolution or escalation of events. The ideal candidate will have a basic understanding of major operating systems, cybersecurity and networking concepts, and physical security. Operators will be working in a dual physical and cyber security operations center in a 24/7/365 atmosphere



  • Monitor and manage physical and cyber alarms and alerts based on criticality.
  • Provide effective first-tier problem recognition to mitigate interruptions to service by troubleshooting or escalating potential threats affecting information technology and or physical infrastructure.
  • Utilize standard procedures to effectively process infrastructure alarms and alerts while maintaining regulatory requirements.
  • Prepare required documentation for a given event and follow-up per the applicable regulatory requirement or standards.
  • Use monitoring tools to effectively manage the alarms and alerts.
  • Maintain basic understanding of network infrastructure, computer operating systems, security information and event monitoring system and other cybersecurity technologies to ensure adequate defense in depth design across the IT enterprise.
  • Maintain basic understanding of physical infrastructure and access control systems used by the company as well as software and other technologies used for physical security.
  • Respond to inquiries and provide basic problem resolution based on established policies and procedures or past experiences.
  • Assists in response to actual events as required.
  • Perform additional responsibilities as requested or assigned.



  • Associates degree in law enforcement, homeland security, computer science, information technology or related field. (Typically three years of related, progressive work experience would be needed for candidates applying for this position who do not possess an associate’s degree.)
  • Previous experience working in a cyber and or physical security monitoring center or similar environment preferred.
  • Basic knowledge of security principles and basic understanding of information security.
  • Proficient in Microsoft Windows and Office applications.
  • Possess superior customer service skills and professional demeanor.
  • History of working in a Security Operations, law enforcement, or military environment 
  • Effective communication skills including listening, oral and writing skills to process information timely and accurately.
  • Effective problem-solving skills.
  • Ability to prioritize and handle multiple tasks and projects concurrently.
  • Availability to work any shift, including holidays, in a 24/7/365-day work environment.



Knowledge of the following:

  • Firewall and Proxies
  • Intrusion Detection Systems
  • Network Switches and Routers
  • Antivirus Technologies
  • TCP/IP Protocols
  • Network traffic analysis
  • Common internet protocols and applications
  • Database technologies and methods

Additional Information


Req Id: 106392
Company Code: PacifiCorp 
Primary Location: Salt Lake City, Utah    
Department: PacifiCorp Corporate
Schedule: Full-time
Personnel Subarea:    Non-Exempt
Hiring Range: $43,700 - $51,400 


Employees must be able to perform the essential functions of the position with or without an accommodation.


At PacifiCorp, we encourage everyone to work together. We embrace diversity and value the distinct perspectives of all our employees. We strive to cultivate a workplace that connects each employee to the organization and enables all individuals to participate and contribute to their full potential.  


It is PacifiCorp's policy to provide and promote equal employment opportunity to all employees and applicants in accordance with local, state and federal laws and regulations governing personnel activities. In accordance with federal guidelines, PacifiCorp is committed to a program of affirmative action. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, veteran status, national origin, sexual orientation or gender identity.


All offers of employment are contingent upon the successful completion of a background check and drug screening

Nearest Major Market: Salt Lake City

Career Segment: Law, Information Security, Computer Science, Database, Equity, Legal, Technology, Finance