Claims Representative

Power Your Greatness

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion and belonging.

General Purpose

Responsibilities

• Investigate damage to company property claims.
• Handle collection of damage to property claims.
• Investigate outage claims or disruption of power claims made against the company.
• Assess damage claims brought forth by claimants.
• Deny claims based on applicable tariffs or resolve property damage claims.
• Assess liability claims brought against the company.
• Evaluate damage to company property and gather information for billing.

Requirements

• Degree in Business Administration, Accounting, Finance, or a related field.
• A minimum of three years’ experience of claims research, or the equivalent combination of education and experience.
• Investigative skills including conducting fact-finding, evaluation, and determination of cause of claim.
• Communication and interpersonal skills to present recommended solutions and negotiate settlements.
• Ability to collect and analyze information related to accidents and make sound recommendations for their settlement.
• Completion of computer literacy test, basic literacy test, and an excel and word basic test with a score of 80% or better.
• Pass a typing test with 30 words per minute or better.  
• Strong decision-making skills as well as the ability to maintain a high degree of confidentiality.
• Pass AIC 300 within 6 months of being hired.
• Travel may be required.

Additional Information

Req Id: 114569
Company Code: PacifiCorp #PM25
Primary Location: SALT LAKE CITY, UT
Department: PacifiCorp Corporate
Schedule: FULL TIME, 100% onsite
Personnel Subarea: IBEW Local 57
Hiring Range: $46.99 

BENEFITS:

At PacifiCorp, we understand that living a healthy lifestyle isn’t just about your physical health — your mental, financial, and social wellbeing also play an important role. That’s why we offer a wide range of benefits designed to help you live a more balanced lifestyle.

Our Benefits include: 

• Medical, dental, and vision insurance
• 401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute. 
• Life insurance
• Additional voluntary benefits, including pet insurance
• Tuition Assistance
• Mass Transit Pass for employees in our Portland and Salt Lake City Offices.

Work Life Balance

• Generous Paid Time Off (PTO) - Time off varies by employee type (Union or Non-Union)
• Paid short-term disability leave and long-term disability insurance

• Paid Parental Leave
• Paid Bereavement Leave 
• Employee Assistance Program supporting mental and emotional wellbeing

For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US

Employees must be able to perform the essential functions of the position with or without an accommodation.

PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana.